Shipping Policy

📦 Shipping Policy

Thank you for shopping with Zentra Studio. We are committed to delivering your order safely and as quickly as possible. Below you’ll find all the details related to our shipping processes.

🌍 Where We Ship

We currently ship to most countries worldwide. If your country is not available at checkout, please contact us and we will do our best to accommodate your request.

🚚 Processing Time

All orders are processed within 2–5 business days. Once your order has been shipped, you will receive a confirmation email with tracking details.

📦 Estimated Delivery Times

Region	Estimated Delivery
Europe	7–15 business days
North America	10–20 business days
Asia & Oceania	10–25 business days
Rest of the world	15–30 business days

Note: These are estimates and actual delivery time may vary based on your location and customs processing.

💵 Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. We offer free shipping on orders over €50.

📦 Tracking Your Order

Once your order is shipped, you will receive an email with a tracking link. Please allow up to 48 hours for tracking information to update.

❗ Delays & Customs

Zentra Studio is not responsible for delays caused by customs clearance, weather, or other unforeseen circumstances. Any customs fees or import duties are the responsibility of the buyer.

📨 Lost or Stolen Packages

If your tracking shows "delivered" but you haven't received the package, please contact your local postal service. Unfortunately, Zentra Studio is not liable for packages lost due to incorrect addresses or theft.